Privacy Policy & Data Protection Notice
Last Updated & Reviewed: October 2026 · Digital Personal Data Protection (DPDP) Act, 2023 Compliant
This Notice informs you of the personal data collected by AARKONIC POWER (Data Fiduciary), the specified purpose for which your data is processed, the manner in which you can exercise your statutory rights under the DPDP Act 2023, and the contact details of our designated Grievance Redressal Officer.
1. Identity and Details of the Data Fiduciary
AARKONIC POWER (“we”, “our”, “us”) is a reputed solar engineering, procurement, and construction (EPC) solutions company having its registered operational office at:
AARKONIC POWER
208, 2nd Floor, Sumit Avenue, Kachna Road, Raipur, Chhattisgarh - 492001, India
Corporate Website: aarkonicpower.com · Tel: +91 77010 78002
Designated Privacy Cell: privacy@aarkonicpower.com
2. Digital Personal Data We Collect
In compliance with Section 4 and Section 5 of the DPDP Act 2023, we collect only the minimum necessary digital personal data required for providing solar consultation, structural sizing, and government subsidy processing:
- Contact & Identity Data: Full name, telephone/mobile number, email address, and preferred mode of communication.
- Property & Geographic Data: Residential or commercial property address in Raipur or Chhattisgarh, city, pin code, and GPS terrace coordinates for 3D shadow analysis.
- Utility & Consumption Data: Average monthly electricity bill (₹), connected load, CSPDCL (Chhattisgarh State Power Distribution Company Limited) Consumer/BP number, and sanctioned tariff category (Domestic, Non-Domestic, LT/HT).
- Technical Terrace Parameters: Roof surface area (sq ft), rooftop type (RCC, metal shed, elevated gazebo), and structural images uploaded voluntarily for shadow and load-bearing engineering assessments.
3. Specified Purposes for Processing Your Personal Data
Your personal data is processed strictly in accordance with Section 6 of the DPDP Act 2023 under informed, specific consent for the following specified purposes:
4. Statutory Rights of the Data Principal (You)
As a Data Principal under the DPDP Act 2023, you are endowed with comprehensive statutory rights regarding your digital personal data:
A. Right to Access Information (Section 11)
You have the right to request a summary of the personal data processed by us and the identities of all authorized third parties (e.g. CSPDCL, MNRE) with whom your data has been shared.
B. Right to Correction and Erasure (Section 12)
You have the right to request correction of inaccurate or incomplete data, and the erasure of your personal data once the specified purpose has been completed or when you withdraw consent.
C. Right of Grievance Redressal (Section 13)
You have the right to readily available grievance redressal mechanisms from AARKONIC POWER regarding any act or omission in respect of our obligations.
D. Right to Nominate (Section 14)
You have the right to nominate any individual who shall, in the event of death or incapacity, exercise your rights as a Data Principal under the Act.
E. Right to Withdraw Consent (Section 6(4))
You have the right to withdraw your consent at any time as easily as it was given, by sending an email to privacy@aarkonicpower.com or calling our helpline.
5. Protection of Children’s Personal Data (Section 9)
In strict adherence to Section 9 of the DPDP Act 2023, AARKONIC POWER does not knowingly collect, process, or monitor the digital personal data of minors (children under 18 years of age). We do not engage in tracking, behavioral profiling, or targeted advertising directed at children.
6. Reasonable Security Safeguards & Breach Notification
In accordance with Section 8(5) of the DPDP Act 2023, AARKONIC POWER implements reasonable technical and organizational security measures to prevent personal data breaches, including:
- End-to-end TLS/SSL 256-bit encryption for all data transmitted across the website.
- Restricted internal access limited strictly to certified solar project engineers.
- Mandatory breach reporting: In the improbable event of a data breach, AARKONIC POWER will notify both the Data Protection Board of India (DPBI) and affected Data Principals in the prescribed form and manner.
7. Data Retention & Erasure Schedule
We retain personal data only for as long as necessary to satisfy the specified purpose of solar engineering consultation, commissioning, and statutory obligations (including 5-year solar generation warranty maintenance records and Goods and Services Tax compliance). When data is no longer required, it is irreversibly purged from our systems.
8. Designated Grievance Redressal Officer
If you have any questions, wish to exercise any of your rights as a Data Principal, or wish to lodge a grievance, you may directly contact our designated officer:
Grievance Redressal Officer, Data Protection Cell
AARKONIC POWER